2023 Comprehensive teller Training Virtual Seminar Recording

Member: $ 530
Non-Member: $ 730

Speaker: Debbie Crawford, gettechnical, inc

This recording is from a 1-day instructor led program held on June 8, 2023 via Zoom. Recordings are 4 MP4 links. Electronic materials will be sent as well.

During this program, we will learn many of the compliance, regulatory and security issues necessary to be a successful teller. This will cover the annual training requirements for BSA and Regulation CC. Each registered attendee will receive a teller handbook. 

Topics include:

  • Currency
  • Checks - Fundamentals
  • Endorsements:
  • Consumers
  • Business
  • Fiduciary
  • Specialty Checks:
  • Treasury Checks
  • Substitute Checks 
  • Postal Money Orders
  • Regulation CC on checks
  • BSA training for tellers including red flags
  • Check Fraud
  • How money moves & timeframes for returns
  • Understanding the connection with the signature card contract
  • Postdated checks
  • Stale dated checks
  • Liability of the Parties
  • Legal legends on checks 
  • Handling checks at death of an account holder
  • Active shooter and robbery 
  • Customer service skills
6/8/2023 - 12/8/2023

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