Member: $ 530
Non-Member: $ 730
Speaker: Debbie Crawford, gettechnical, inc
This recording is from a 1-day instructor led program held on June 8, 2023 via Zoom. Recordings are 4 MP4 links. Electronic materials will be sent as well.
During this program, we will learn many of the compliance, regulatory and security issues necessary to be a successful teller. This will cover the annual training requirements for BSA and Regulation CC. Each registered attendee will receive a teller handbook.
Topics include:
- Currency
- Checks - Fundamentals
- Endorsements:
- Consumers
- Business
- Fiduciary
- Treasury Checks
- Substitute Checks
- Postal Money Orders
- Regulation CC on checks
- BSA training for tellers including red flags
- Check Fraud
- How money moves & timeframes for returns
- Understanding the connection with the signature card contract
- Postdated checks
- Stale dated checks
- Liability of the Parties
- Legal legends on checks
- Handling checks at death of an account holder
- Active shooter and robbery
- Customer service skills