Teller Talks (Short Self Paced Recordings)

Teller Talks is a series of conversations about banking topics. This series purpose is to create unique short educational programs for both professional development and increasing technical expertise of our frontline staff. It is a more casual approach to learning fundamentals about checks, cash, holds, regulations and other important topics. Designed for weekly or monthly meetings, orientation or ongoing development of your tellers and branch staff, these Talks are a new approach which will complement and enhance your already developed teller training programs. Some Talks will fulfill annual training requirements such as BSA, Security and Regulation CC on Holds, Elder Fraud and Human Trafficking.

Purchase Price
: $999 (includes all 20 video recordings)
If you are interested in purchasing more than one set of talks, please contact the LBA. 

Click here for brochure

Speaker: Debbie Crawford, gettechnical, Inc. 

Topics include:

1. Be Your Best Self
2. AML and BSA
3. Bank Products and Services
4. Careers in Our industry
5. Common Check Scams
6. Communicating with Your Customer
7. Currency
8.  Debits and Credits
9. Endorsements on Checks
10. IRA Products
11. Keep Safe
12. Placing a Hold on a Check
13. Red Flags for Elder Fraud
14. Red Flags for Human Trafficking and Smuggling
15. Simple Rules on Checks
16. The Currency Transaction Report
17. The Role of the Teller in the Community
18. Treasury Checks and Postal Money Orders
19. Understanding Checks
20. What is a Regulation? Compliance?

1/26/2023 - 12/31/2024

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