This program is focused on building Deposit Operations Procedures for the back office.  Unlike many of our programs, this seminar’s focus is handling operations instead of frontline procedures.  From frontline to back of the house, we will focus on where breakdowns and miscommunications occur.          

We will give you a procedures manual in a word document that you can begin to work with to adapt to your own bank’s procedures.

What you will learn:

• Check clearing rules both Regulation CC and UCC
• Wire transfer rules from BSA—the travel rule
• OFAC ACH rules
• Currency Transaction Reports
• How to check holds for errors
• Regulation E error resolution worksheets and procedures
• Regulation D transaction limitations for savings
• Overdraft protection procedures for the call center
• Handling deceased accounts and POAs
• How to check CIP
• IRS Name Match