April 15, 2024
Member Fee (Live or Recording): $165 per connection
Non-Member Fee (Live or Recording): $265 per connection
Fraud is on the rise and new account personnel at the financial institution can detect and prevent many of these frauds from the beginning. Sound new account opening procedures are a good start and then tips on what can occur and how to prevent it will help. Learn what your staff needs to know and do to prevent new account fraud.
- Identity Theft: detecting fraudulent ID
- Business Account Fraud: Stolen checks opening accounts without authorization
- Check fraud: understanding check rules
- Deceased customers and accounts
- Adding fiduciaries to accounts improperly
- Ransomware and opening accounts for cyber crimes
- Elder fraud and caregivers
- Human Trafficking at new accounts
- Using the new account hold, refusing to open accounts, closing accounts when needed
New Accounts, Branch Staff, Tellers, Branch Managers, Training, Security and Compliance
Debbie Crawford is the President of gettechnical, inc. a Florida-based firm, specializing in the education of banks and credit unions across the nation. Her 35+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Deborah's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.