In this seminar, our speaker will address the basics of a successful collection program including how to effectively communicate both in writing and verbally with clients, what is legal vs illegal in practices, and Fair Debt Collections Act. He will also provide guidance on the basics of bankruptcy – what are the different chapters, actions you must take vs those you must not and how to formulate your strategy for a successful outcome. Additional guidance and experiences will be shared on effective Problem Loan Management that will enable you to focus on the highest possible return of your investment and the least cost resolution.
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