February 5, 2024
2:30pm-4pm


Member Fee (Live or Recording):  $165 per connection 
Non-Member Fee (Live or Recording):  $265 per connection

 
Many customers use trusts to plan for their estate, family, taxes, etc.  When opening these special accounts, you need to know about proper documentation, CIP, and signature card responsibilities.  You must also understand the trustee(s) authority and duties as well as your bank’s responsibility and liability.  This webinar will cover standard trust-opening procedures and many “dos and don’ts” that arise as trusts and account holder situations change.  
 
Topics include: 

• What is the difference between an informal and formal trust?
• How is CIP (Customer Identification Program) accomplished on a trust? 
• How are signature card contracts styled and what disclosures are given?
• Is there a difference in how the account is opened depending on whether a trust is revocable or irrevocable?  Whose TIN is used?  Does it matter?
• Who are the key players in a trust?
  
• What happens if a trustee dies?  What documentation is needed and what happens if the trust becomes irrevocable?
  
• Who is the payee when depositing, opening, or closing a trust?
  
• Can there be a power-of-attorney with a trust?
• What happens if a trustee’s name changes?
• What if a financial institution closes?  How is the trust insured?
• How can a trust be set up with an existing account holder?
• Should a trust have joint owners on the account?
• Can you have two trusts in one account set-up as joint WROS?
• Can trusts be amended, changed, or revoked?  What paperwork is involved?

The webinar will benefit new customer representatives, customer service representatives, call center representatives, branch administration, branch operations, branch managers, compliance, BSA and anyone who opens new accounts.

Debbie Crawford is the President of gettechnical, Inc. a Florida-based firm, specializing in the education of banks and credit unions across the nation. Her 35+ years of banking and teaching experience  began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Deborah's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.