February 10, 2025
2:30pm-4pm


Member Fee (Live or Recording):  $165 per connection 
Non-Member Fee (Live or Recording):  $265 per connection


Federal Trade Commission data show that consumers reported losing more than $10 billion to fraud in 2023, marking the first time that fraud losses have reached that benchmark. We expect numbers to be higher in 2025.

FinCEN identified three primary outcomes after checks were stolen from the U.S. Mail: (a) 44 percent were altered and then deposited; (b) 26 percent were used as templates to create counterfeit checks; and (c) 20 percent were fraudulently signed and deposited.

What can be done and how to protect your financial institution?  Are we a part of the problem or the solution?

Topics include:

• Holds on checks
• Components of a check
• Learning to say “no” to a customer and refusing to deposit an altered or fraudulent item
• Who takes the loss on which kind of fraud?
• Rule 9 – Does it help?
• Positive Pay and Reverse positive pay
• Types of common check fraud
• Cashing checks drawn on your institution
• Mobile deposit endorsements
  
  

Tellers, New Accounts, Branch Managers, Deposit Operations, Compliance, Training and anyone who deals with customers 

Debbie Crawford is the President of gettechnical, Inc. a Florida-based firm, specializing in the education of banks and credit unions across the nation. Her 35+ years of banking and teaching experience  began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Debbie's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.