During this program we will study the Teller Handbook. The first part will be on checks.  We will cover endorsements, legal issues, treasury checks, substitute checks and all the legal time frames. This is an important part of our ongoing success as a financial institution to protect us from check fraud and loss through sloppy procedures. You will receive a teller handbook with the training.

Topics include:

• Components of a Check
• Endorsements on checks for people, businesses and fiduciaries
• Common check scams
• Stop Payment Orders
• Who takes the loss on the check when banks collide
• Death issues
• Postdated and Stale dated checks 
• Treasury Checks and Postal Money Orders
• And much more…