The world of electronic banking continues to evolve and bankers want to keep pace with technology and customer preferences. Recent surveys indicate that 51% of adults in the U.S. bank online and 32% bank with mobile phones. Customers expect more digital access at a time that cybersecurity has become a significant threat. The recent “breach” of 143 million consumer credit reports last year has brought additional scrutiny to compliance with both cybersecurity and consumer protection regulations. How do you balance the consumer demand for online loan applications and satisfy the regulatory disclosure requirements while managing identity theft risk and application fraud?
Learn the steps that must be followed to be in compliance with E-Sign. What additional steps should be taken to verify the customer’s identity in view of an increased risk of identity theft?
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