We are currently planning for an in-person program at the LBA office. Click here for LBA's Operating Safely Policy
Member Fee: $399 (Includes supplemental documents)
Non-Member Fee: $599 (includes supplemental documents)
This program is focused on building Deposit Operations Procedures for the back office. Unlike many of our programs, this seminar’s focus is handling operations instead of frontline procedures. From frontline to back of the house, we will focus on where breakdowns and miscommunications occur.
We will give you a procedures manual in a word document that you can begin to work with to adapt to your own bank’s procedures.
What you will learn:
- Check clearing rules both Regulation CC and UCC
- Wire transfer rules from BSA—the travel rule
- OFAC ACH rules
- Currency Transaction Reports
- How to check holds for errors
- Regulation E error resolution worksheets and procedures
- Regulation D transaction limitations for savings
- Overdraft protection procedures for the call center
- Handling deceased accounts and POAs
- How to check CIP
- IRS Name Match
What you will need for the seminar: Please bring any current procedures and forms you have.
COOs, Deposit Operations, BSA, Compliance, Risk Officers, Training, and Operations Support Staff
Debbie Crawford is the President of gettechnical, Inc. a Baton Rouge-based firm, specializing in the education of banks and credit unions across the nation. Her 27+ years of banking and teaching experience began at Hibernia National Bank in New Orleans. She graduated from Louisiana State University with both her bachelor's and master’s degrees. Deborah's specialty is in the deposit side of the financial institution where she teaches seminars on regulations, documentation, insurance and Individual Retirement Accounts.
Due to commitments we must make to secure a class, we need your help. If you must cancel your registration, please do so at least 3 business days prior to the seminar date to avoid a $225 cancellation fee. Any registrant who does not cancel will be billed the full registration fee and sent the materials. Substitutions are welcome at no additional charge.
Click here for Bankers Center area and hotel information.