Human Resources, Security & Marketing Conference

Make plans to join us for the annual Human Resources, Security and Marketing Conference at The Ritz-Carlton, New Orleans! The 2026 conference will feature a new Marketing Tract in addition to sessions for Human Resources officers/staff as well as security sessions (both physical security and cyber security). The conference will feature education sessions and the opportunity to network with fellow bankers and conference sponsors.

Dates and Time

Day 1 (Thursday August 20) - Continental breakfast begins at 8am. Sessions from 9am-5pm
Day 2 (Friday August 21) - Continental breakfast begins at 8am. Sessions from 9am-12:30pm

Registration Fee

Member Fee: $475
Non-Member Fee: $675

Overview

See below conference topics. Click here for full conference agenda.

Joint Session:

The Most Dangerous Content on Your Page Isn't Yours: How User Generated Content, Scams and Bots Are Redefining Social Media Risk in Banking - Jill Williams, Spring Media Solutions

Security Sessions:

Robbery Preparedness: Prevention, Recovery and Response - Carol Dodgen, Dodgen Security Consulting
Security Assessments: Using CPTED to Make Your Branches Safer - Carol Dodgen, Dodgen Security Consulting
Secret Service Update
Update on Mail Theft: Implications for Banks and Customers - Billy Kuhn and Jack Wilson, U.S. Postal Inspection Service
Occupational Fraud: Has Your Fraud IQ Kept Pace with Your Fraud Risk? - Marc Courey, Wipfli
Investigation and Documentation - Garland Prejean, CSE Federal Credit Union
The Cyber Risk Trifecta: People, Process & Technology in Banking Security - Meeoak Cho, Federal Reserve Bank of Dallas
Security Peer Group

Human Resources Sessions:

Leadership Discipline: Designing and Enforcing Merit-Based Systems - Frank Hopkins, Hopkins Leadership
Strategies for Holding Team Members Accountable - Jay Toups, High Performance Teams by RMR
When Accommodations Collide: Mental Health Accommodation Requests and the Remote Workplace - Stephanie Poucher, Phelps
Insurance and Retirement Benefits Update - Colin Shea, Gilsbar & Doug Tate, Danielson Tate Capital Partners
Labor/Employment Law Emerging Developments - Rachael Jeanfreau, Breazeale, Sachse & Wilson
Best Practices Across the Entire Lifecycle of an Employee - Jill Ferris, Hub
Developing a Talent Pipeline - Kelsey Breeze, SHAZAM
Human Resources Peer Group

Marketing Sessions:

The New Bank Marketing Playbook: How Modern Banks are Adapting to Digital, AI and Customer Engagement - Chris Bates, AgoraEversole Marketing Agency
Own Your Niche: How Community Banks Can Turn Specialized Programs into Strategic Growth - Tammy O'Shea, Fidelity Bank
Real Stories. Real Communities. Real Results: A Practical Social Media Strategy from a Community Banking Perspective – Ann Barilleaux, JD Bank
Stop Selling and Start Connecting - Patrick Dix, Shazam
Marketing Execution: Leveraging Traditional and Modern Marketing Channels for Today’s Savvy Customers - Tammy Holtzmeier, Vericast
Mining for Gold: Driving Results with Your Data - Tyson Martin, Haberfeld
Your Biggest Competitor Already Uses AI. Here's What They Know That You Don't - Charles LeFevre, Kadince

Who Will Benefit

Human Resources Managers/Directors; Additional Human Resources Staff; Security Officers; Security Staff including Cybersecurity staff; Marketing Managers and staff

Additional Information

Hotel Block at The Ritz-Carlton, New Orleans:
The LBA has contracted for a set number of sleeping rooms at The Ritz-Carlton, New Orleans. We will monitor the room pickup and add rooms if available. We encourage you to make your reservations early to receive the LBA's discounted rates for this program - $215+tax. The deadline for the room block is August 4, 2026. After that date, reservations will be made based on availability and the hotel may not be able to honor the discounted rate. To make your reservations, call (800) 826-8987 and mention the LBA HR & Security Conference to receive the discounted rate or click here to book your reservation online. Deluxe king bed and Deluxe Double-Double Bed Rooms are available.

Sponsorship Information

General Sponsorships are available for this program at $1250 each. General Sponsorships include a skirted exhibit table, 1 complimentary registration, 5-minute sponsor spotlight at lunch on August 20 and signage. For additional information on sponsoring this event and the registration form, please click here and select the General & Program Sponsorships button. Scroll down to see the event sponsorship information.